Track Your Order with Ease
At Smart Bites, we believe in providing a seamless and transparent ordering experience for our customers. Our Order Lookup feature allows you to track your order status in real-time, ensuring you stay informed from the moment you place your order to when it arrives at your doorstep.
How to Use the Order Lookup Feature
Visit the Order Lookup Page
Navigate to the "Order Lookup" section on our website or use the link in your order confirmation email.
Enter Your Order Details
Provide your order number and the email address used when placing the order.
Track Order
Click the "Track Order" button to get the latest status updates for your order.
Enter Your Order Details
Order Status Updates
Order Received
Confirmation that your order has been received and is being processed.
Preparing
Our chefs are currently preparing your delicious meal with the utmost care and attention.
Ready for Pickup/Out for Delivery
Your order is ready for pickup or has been dispatched for delivery.
Completed
Your order has been successfully delivered or picked up.
Additional Information
Estimated Preparation Time
View the estimated time it will take to prepare your order.
Delivery Time
For delivery orders, see the estimated time of arrival (ETA).
Pickup Instructions
For pickup orders, find instructions on where and how to collect your order.
Frequently Asked Questions
What should I do if I can't find my order using the Order Lookup feature?
If you're having trouble locating your order, please ensure that you've entered the correct order number and email address. If the problem persists, contact our customer support team for assistance.
How do I know when my order is ready for pickup?
You will receive a notification via email or SMS when your order is ready for pickup. Additionally, you can use the Order Lookup feature to check the status of your order.
Can I make changes to my order after it has been placed?
Once your order is being prepared, changes cannot be made. For any urgent requests, please contact our customer support team immediately.
Contact Us
If you have any questions or need further assistance with your order, please feel free to reach out to our customer support team:
Smart Bites
"DEEPAK TOWERS"
10 A; North Car Street
Near Head Post Office
Nagercoil -- 629 001
info@smartbitesindia.com
+91 948993449
+91 4652 222133
Experience the Difference
With Smart Bites, you can always expect a truthful taste experience. Our commitment to quality, transparency, and customer satisfaction ensures that every meal is crafted honestly and served deliciously. Thank you for choosing us!