Your Opinion Matters
At Smart Bites, we are committed to delivering a dining experience that exceeds your expectations. Your feedback is invaluable to us as it helps us to continually improve and serve you better.
Why Your Feedback is Important
Quality Improvement
Your insights help us enhance the quality of our food and services.
Customer Satisfaction
We strive to ensure every customer leaves with a smile. Your feedback helps us understand your needs.
Innovation
Your suggestions inspire us to innovate and bring new and exciting offerings to our menu.
How to Share Your Feedback
Online Form
Fill out our Online Feedback Form to share your thoughts at any time. Provide detailed feedback on specific menu items and experiences.
Email Us
Send us an email at info@smartbitesindia.com for direct communication. We aim to respond within 24-48 hours.
Call Us
Call our support team at +91 9489934493 for immediate assistance.
Mon-Fri: 9AM-9PM, Sat: 10AM-6PM IST
Social Media
Connect with us on Facebook, Twitter, and Instagram. Your positive experiences could be featured!
In-Restaurant
Share feedback directly with our staff or fill out feedback cards available at our restaurants.
Privacy and Confidentiality
Your privacy is important to us. Any personal information you provide in your feedback will be kept confidential and used solely for the purpose of improving our services.
Frequently Asked Questions
How do I provide feedback on my recent visit?
You can provide feedback through our online feedback form, email, phone, in-restaurant feedback cards, or on our social media channels.
How quickly will I receive a response?
We aim to respond to all feedback within 24-48 hours. For immediate assistance, please call our customer support team.
Can I remain anonymous?
Yes, you can choose to remain anonymous when providing feedback. However, providing contact information allows us to follow up directly.
Contact Us
Smart Bites
DEEPAK TOWERS
10 A; North Car Street
Near Head Post Office
Nagercoil -- 629 001
info@smartbitesindia.com
+91 9489934493
Your Voice, Our Improvement
Thank you for being a valued part of our community.