Support

We Here to Help

 At Smart Bites, we are committed to providing exceptional support to our customers, franchisees, and partners. Whether you have a question about our menu, need assistance with an order, or are interested in our franchise opportunities, our support team is here to help.

Customer Support

Your Satisfaction is Our Priority

Our customer support team is dedicated to ensuring you have a delightful experience with us. Here’s how we can assist you:


  • Order Inquiries: 

        Have questions about your order? Need to track your delivery?             where to help.

  • Menu Information: 

         Get detailed information about our menu items, including                       nutritional facts and allergens.


  • Feedback and Complaints: 

        We value your feedback and are committed to addressing                      any issues promptly and effectively.


📧 info@smartbitesindia.com

📱 +91 9489934493

💬 Live Chat Available


Franchise Support

Partner with Us

Are you interested in joining the Smart Bites family by opening a franchise? We provide comprehensive support to ensure your  success:


  • Franchise Inquiries:

        Learn more about our franchise opportunities and requirements.

  • Training and Onboarding

         Access our extensive training programs to help you get started.

  • Operational Support

         Receive ongoing support for operations, marketing, and management.


🏢 Access Franchise Portal

📧 Contact Franchise Team

 

Contact Us

Office Address                                

Smart Bites
"DEEPAK TOWERS"
10 A; North Car Street
Near Head Post Office
Nagercoil -- 629 001

Connect With Us

📧 Email: info@smartbitesindia.com

📱 Phone: +91 9489934493

Follow Us

Facebook    Twitter    Instagram

Support Hours

Regular Hours
  • Monday to Friday: 9:00 AM - 9:00 PM IST
  • Saturday: 10:00 AM - 6:00 PM IST
  • Sunday: Closed
Emergency Contact

For urgent matters outside regular hours:

📞 Emergency Support Line

📧 Emergency Email Support


Technical Support

Ensuring a Smooth Experience

Our technical support team is here to assist you with any issues related to our website or online ordering system:

  •  Website Assistance:

          Get help with account setup, order placement, and navigation.

  •  Technical Issues:

          Report any technical problems you encounter on our website or app.

  • Security Concerns:

        Address any concerns about the security of your personal information.

🎫 Submit Support Ticket

🔧 Technical Help Center